* We here @ DinKy Reptiles and Aquatics like to see our customers Happy and Guarantee 100% healthy animals & Satisfaction.
* We Guarantee live arrival, 100% healthy animals. FedEx delivery is usually by 10:30am to most area's that accept it, otherwise to a time specified. * * We use Ship Your Reptiles via FedEx. For any questions or problems that may occur, please email us at [email protected], so that we may assist you.
* You must call within 2 hours of arrival for any claims or issues. We do not cover shipping charges either way unless otherwise noted.
* No Live Arrival Guarantee below 40* or above 80* F
* We are not responsable for loss or weather Storm delays made by the shipper (FedEx) . All Guanrantees will be voided and you must then take your claim up with FedEx.
* All sales are final on shipping or payment plan animals - We do not provide cash refunds on shipment or payment plan animals - Store credit only